- Customer Objective -
Vela wanted to be able to match a customer opportunity in NetSuite to a contract as well as invoice new and reoccurring services based on a variable set of contract terms
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- How Concentrus Helped -
- Contracts can now be entered in 3-7 minutes, rather than 1 hour.
- Contracted price uplifts can be applied automatically.
- Reporting on revenue by contract (or similar audit requests) can be done in 5-10 minutes instead of 1-2 months.
- The solution introduced automation which significantly reduced the number of steps between closing an opportunity to producing an invoice.